ITIL Intermediate - Service Design (SD) - Trainings & Certification Courses

Enabling a candidate to use various ITIL® processes to design, build and employ various IT services without missing to coordinate all the processes together for better service delivery and performance is what the training focusses on. Through our training candidates can amass great knowledge on how to successfully use relevant ITIL® processes depending upon the type of the business and its management style.

The ITIL® Intermediate Service Design training program uses innovative and effective experiential learning methods throughout the program to educate the candidates about the importance of using ITIL® processes to bring the necessary improvement in the IT service design and delivery of the organization. As the training is led by industry experts, candidates can easily gain the understanding of the significance of these processes in real life scenarios.